Careers at Ponte Winery & Ponte Vineyard Inn


Our Associates enjoy a dynamic and exciting work environment, comprehensive training and mentorship and the pride that comes from working for a company with a reputation for exceptional service.

We embody a culture of respect, and constant focus on excellence. If you are a friendly, motivated person, with a natural passion to serve others, we would welcome hearing from you.

Part-Time Cellar Lounge / Hotel Security

    • Job Tracking ID: 512505-611041
    • Job Location: Temecula, CA
    • Job Level: Mid Career (2+ years)
    • Level of Education: High School/GED
    • Job Type: Part-Time
    • Date Updated: March 13, 2018
    • Years of Experience: 2 - 5 Years
    • Starting Date: ASAP
    • Hourly Rate: $15-$17/DOE
    • Schedule: Overnight Weekends
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Job Description:

Summary:

Greet the guests and make them feel welcome as they enter the hotel. Protect the cellar lounge, guests, associates, from personal injury , and from loss or damage of property.

 

Essential Duties and Responsibilities:

  • Ensure the safety of guests and associates.
  • Respond to guest and hotel requests and emergencies in a timely and professional manner.
  • Continuously patrol and inspect hotel property and report all suspicious occurrences or safety concerns.
  • Maintain orderly and safe conduct of guests while on property.
  • Ensure areas are properly locked and safety procedures are followed.
  • Assist or direct the investigation of suspected theft or misconduct of associates and guests. Investigate damage to hotel property.
  • Promote associate awareness of safety and be familiar with all emergency response procedures.
  • Create proper paperwork including safety logs and forms.
  • Conduct and document monthly inspections of fire extinguishers, smoke detectors and emergency lighting.
  • Maintain the proper inventory of security equipment including flashlights, light sticks, etc and report any shortages to management.
  • Follow lost and found procedures and ensure guest property is properly secured.
  • Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.
  • Be familiar with hotel information necessary to enhance customer satisfaction including rate structures, specials and restrictions, types of rooms and suites available, and hotel services including costs and location.
  • Be familiar with hotel emergency procedures, and provide calm, reassuring assistance to guests and fellow associates in the event of an emergency.
  • Perform any additional duties as requested by the Rooms Manager.
  • Understand and adhere to environmental standards set by the hotel.
  • Understands and adheres to the Ponte values and service standards.

Experience and Skills:

  • Ability to treat all associates and guests in a respectful manner.
  • Exhibits integrity (honesty and truthfulness).
  • Has attention to detail.
  • Is consistently striving to be better.
  • Courteous and has the ability to smile spontaneously.
  • AA degree in Police sciences or related field.
  • Current California Guard card required.
  • Must have excellent communication skills.
  • Must be able to work in a standing position for long periods of time.
  • Must have basic computer knowledge, specifically in Microsoft Word, Excel and Outlook.
  • Current CPR/First Aid certification a plus